Privacy Policy

3D Pop respects your privacy. This policy explains what information we collect, why, and how we protect it.

1. Information we collect

• Account & order details — your name, email, phone number and delivery address.
• Uploaded files — 3D model files you send us to print.
• Payment information — processed securely by our payment gateway. We do not store your full card or bank details on our servers.
• Usage data — basic analytics and cookies to keep the site working and improve it.

2. How we use your information

We use your information to process and deliver your orders, provide support, send order updates, prevent fraud, and (only if you opt in) share offers. We do not sell your personal data.

3. Who we share it with

We share only what is necessary with: our payment gateway (to take payment), delivery/courier partners (to ship your order), and service providers who help us run the site. All are required to protect your data.

4. Data retention

We keep order records as required for accounting and legal purposes. Uploaded model files are retained only as long as needed to fulfil and support your order, and can be deleted on request.

5. Your rights

You may request access to, correction of, or deletion of your personal data by emailing [email protected]. We will respond within a reasonable time.

6. Security

We use secure connections (HTTPS) and reputable providers to protect your information. No method of transmission is 100% secure, but we take reasonable measures to safeguard your data.

7. Contact

For any privacy question, contact us at [email protected].